User attention

What is User Information Center?

What information does the User Information Center facilitate?

Which is the schedule of the service?

 

What is User Information Center?

 

It is a joint project led by Consortium of Transport of Andalusia, that initially seeks attention from telephone calls to the number 955 038 665, requesting information about the services provided by the public transport system in the metropolitan areas of Almería, Bahía de Cadiz, Gibraltar, Cordoba, Granada, Huelva Jaen, Malaga and Sevilla.

 

What information does the User Information Center facilitate?

 

Timetables,  stops in metropolitan lines.
Tickets and fares.
Sales points.
Route calculation.
Other queries related to the transport system.
Processing of suggestions, complaints and / or claims related to the metropolitan transport.

 

Which is the schedule of the service?

 

The service is available 365 days by a team of telemarketing phone operatos, with the following schedule:

Sunday to Thursday: 06:00 to 24:00.
Friday and Saturday: 00:00 to 24:00.